Breaking Boundaries in Dental Services: Design Thinking in Action

About This Course

Learn how to apply design thinking to dentistry with this innovative course. Explore empathy, user experience, problem-solving, and more to enhance patient interaction and innovate in dental labs. Discover the impact of design thinking on future dental therapies.

Why Take This Course?

The course on Innovative Dental Design: Applying Design Thinking in Dentistry addresses a common challenge faced by UK dental professionals, which is the need to improve patient experience and satisfaction while providing high-quality dental services. By applying design thinking principles, dental professionals can better understand their patients’ needs and preferences, and develop innovative solutions that enhance the overall patient experience. This course provides dental professionals with the tools and techniques needed to apply design thinking in their day-to-day practice, and to create a more patient-centered approach to dental care.

The Innovative Dental Design course covers a wide range of topics that can benefit dental professionals in various ways. It helps in developing empathy and understanding patient needs, ideation and prototyping in dental practices, innovating with design thinking, change management techniques, and applying digital technology in dentistry. It also discusses the impact of design thinking on future dental therapies.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
#REF!	1: Upon completion of the course, particpants are expected to effectively employ design thinking strategies in daily operations, enabling innovations and improvements in their respective dental practices.
	2: As a result of this course, learners will likely influence their dental environments by championing empathy in service delivery, fostering patient-centric dental services community-wide.
	3: The course should lead to the development of competencies that enable dental professionals to optimise their lab operations and manage challenges, creating more efficient, innovative dental labs.
	4: In the wider context, the course aims to contribute to change-management strategies in the evolving dental industry by equipping professionals with design-thinking skills.
	5: Following the course, the expectation is that attendees will pioneer integrative approaches for design thinking in dental therapies, anticipating future trends and elevating overall dental care standards.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course on Innovative Dental Design: Applying Design Thinking in Dentistry covers various topics such as introduction to design thinking, empathy and user experience in dental services, problem identification and definition in dental practices, ideation and prototyping in dentistry, and case studies on the application of design thinking in a dental clinic. The course also includes techniques for effective empathy display, empathy mapping, and understanding patient needs, and role-play exercises for enhancing patient interaction through empathy. Additionally, the course covers innovating in dental labs with design thinking, change management techniques, and the application of digital technology in dentistry. Finally, the course concludes with a discussion on the role of design thinking in shaping future dental therapies and its impact on dentistry.

Course Outline

Section 1

The course content of Section 1 explores the concept of design thinking in dentistry, focusing on empathy and user experience in dental services, problem identification and definition, ideation and prototyping, and case studies of how design thinking has been applied in dental clinics and labs. It also includes techniques for effective empathy display, understanding patient needs through empathy mapping, and the role of design thinking in managing change and shaping future dental therapies.

Section 2

Section 2 of the course focuses on the importance of empathy and its integration in dental practices to improve patient interaction. It also covers techniques for effective empathy display, empathy mapping, and understanding patient needs through role-play exercises. Additionally, the section explores how design thinking can be applied to transform dental labs and spearhead change in the evolving dental industry. Finally, it examines the role of design thinking in shaping future dental therapies, emphasizing the importance of iteration and feedback loops in the design thinking process.

Section 3

Section 3 of the course covers the integration of design thinking in dental labs, including techniques for dental technicians to incorporate design thinking, transforming challenges to opportunities, and design thinking for efficient workflow. It also touches on embracing change in the evolving dental industry and the role of design thinking in shaping future dental therapies.

Section 4

Section 4 of this course covers the application of design thinking in the evolving dental industry. It focuses on techniques for change management, adaptability, and flexibility in the industry, as well as exploring how digital technology is impacting dentistry. It also includes a thought experiment on managing change through design thinking.

Section 5

Section 5 of the course covers the integration of design thinking in dental therapies, including the role of design thinking in shaping future dental therapies, the design thinking process in dental therapies from ideas to execution, the importance of iteration through feedback loops, innovations in dental therapies, and the impact of design thinking on dentistry summarized.

Course Reviews

⭐⭐⭐⭐⭐
The course on Innovative Dental Design provided a fresh and innovative approach to dental practice, promoting empathy and patient-centered care while integrating modern technology into dental labs.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
One of the most valuable aspects of the course on Innovative Dental Design was the practical exercises that challenged us to think outside the box and come up with creative solutions to common dental problems.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I appreciated the case studies presented in the course on Innovative Dental Design, which demonstrated real-world examples of how design thinking can be applied to dental practices and improve the patient experience.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

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What devices does the app work on?

The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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