Leadership Diversity: Enhancing Team Performance in Dental Practices

About This Course

The course covers discrimination and anti-discrimination laws, leadership diversity, cross-cultural competence, catering to patients with disabilities, and understanding unique dental needs of diverse age groups.

Why Take This Course?

The course addresses a common problem or challenge that UK dental professionals face, which is the need to provide equal and accessible dental care to patients from diverse backgrounds, cultures, and age groups. Discrimination and bias can manifest in various ways, such as language barriers, stereotyping, or lack of knowledge about cultural and religious practices. The course provides essential knowledge and skills to recognize and prevent discrimination in dental settings, establish a culture of inclusion, and provide appropriate care to patients with diverse needs. Overall, this course can help UK dental professionals to improve the quality of care and patient satisfaction, while also complying with anti-discrimination laws and policies.

The course is beneficial as it covers topics related to understanding discrimination, anti-discrimination laws and policies, fostering an anti-discrimination culture, leadership diversity, cross-cultural competence in dental settings, catering to patients with disabilities, and understanding diverse age groups’ unique dental needs.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to recognise various forms of discrimination in dental practices and understand how to promote anti-discrimination policies effectively.	1: Upon completion of the course, participants are expected to have a deeper understanding of how to identify, confront and eliminate forms of discrimination in their dental practices.
2: Upon completion, learners will have the capacity to articulate the benefits of diverse leadership in dental practices and develop strategies for enhancing diversity and inclusivity within their teams.	2: As a result of completing this course, we anticipate that learners will incorporate more effective strategies for promoting diversity in leadership positions within their dental practices.
3: By course completion, participants will demonstrate their ability to interact effectively with patients from diverse cultural backgrounds, demonstrating increased cross-cultural competence.	3: The course should lead to an enhancement in learners’ skills to effectively engage with diverse patient groups by possessing a better understanding of cultural competence and how to manage cross-cultural communication challenges.
4: By the final session, learners will have mastered strategies for making their dental practices more accessible, particularly for patients with disabilities, including understanding legal and ethical considerations.	4: In the wider context of professional practice, the course aims to contribute to making dental practices more accessible for patients with disabilities by providing participants with knowledge about relevant legislation and best practices.
5: At the course’s conclusion, attendees will have developed the competency to cater to the unique dental needs of different age groups, including the ability to adapt their practices for age inclusivity.	5: Following the course, the expectation is that attendees will be more competent in accommodating the unique dental needs of patients across all age groups, thus promoting age-inclusive dental care.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers topics such as understanding discrimination, anti-discrimination laws and policies, fostering an anti-discrimination culture, leadership diversity, cross-cultural competence in dental settings, catering to patients with disabilities, and understanding diverse age groups’ unique dental needs.

Course Outline

Section 1

Section 1 of the course covers anti-discrimination training for dental professionals, including understanding different forms of discrimination and their consequences, anti-discrimination laws and responsibilities, implementing policies and fostering a culture of anti-discrimination. It also includes case studies and strategies for combating discrimination in the dental practice.

Section 2

Section 2 of the course focuses on Leadership Diversity, with an emphasis on enhancing team performance in dental practices. It covers the benefits of diverse leadership, the role of a leader in promoting diversity, strategies to enhance diversity in leadership, overcoming challenges and resistance to diversity, and a thought experiment envisioning a diverse team.

Section 3

Section 3 of the course covers cross-cultural competence in dental settings through understanding cultural competency and building cross-cultural communication skills, handling cultural misunderstandings and conflicts, and dealing with language barriers and translation services. It also addresses accessible dentistry, including understanding physical disability and making dental practices accessible, legal responsibilities and ethical considerations, as well as providing age-friendly care and adapting practices for age inclusivity. Overall, the section emphasizes the importance of diversity and inclusion in dentistry.

Section 4

Section 4 focuses on accessible dentistry and how to cater to patients with disabilities. It covers understanding physical disabilities, making dental practices accessible, adapting dental care for patients with disabilities, legal responsibilities, and ethical considerations. The section also includes an exercise to help with making a plan for accessibility.

Section 5

Section 5 of the course focuses on age-inclusive dentistry and covers topics such as recognizing the unique dental needs of different age groups, providing age-friendly care, adapting your practice for age inclusivity, and exploring age-related dental health conditions. The overall importance of diversity and inclusion in dentistry is also emphasized in this section.

Course Reviews

⭐⭐⭐⭐⭐
This course provided valuable insights on how to accommodate patients with disabilities in dental settings. Highly recommended!

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As a dental professional, I found this course to be very informative on how to foster an anti-discrimination culture in our practice. The course materials were easy to follow and engaging.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I was impressed by the course’s emphasis on cross-cultural competence in dental settings. The training provided practical techniques for understanding and catering to patients’ unique needs based on their cultural backgrounds.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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