Presenting Complex Dental Problems to Patients

About This Course

Learn effective communication skills and patient-centered care in this course. Overcome barriers, use visual aids, and improve patient experience. Activities and case studies included.

Why Take This Course?

This course addresses the common challenge that UK dental professionals face in effectively communicating with patients. It provides practical techniques and strategies for overcoming communication barriers and improving patient understanding of disease processes and treatment options. Additionally, the course focuses on influencing positive behavior change and enhancing the overall patient experience through the use of visual aids and thoughtful patient-centered care. Through various activities, case studies, and thought exercises, dental professionals can enhance their communication skills and provide optimal care for their patients.

This course can be beneficial for those looking to improve their communication skills in a healthcare setting, as well as those looking to influence positive behavior change and improve overall patient experience. The course covers topics such as using visual aids for better understanding and explaining disease processes and treatment options. Additionally, the course offers various activities, case studies, and thought exercises to help learners understand and apply the material.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to facilitate clear and respectful communication within dental teams, promoting better collaboration and efficiency.	1: Upon completion of the course, participants are expected to confidently handle and effectively manage any stage fright or presentation anxiety related to dental education.
2: Upon completion, learners will have the capacity to effectively handle difficult or sensitive conversations within the team, utilizing appropriate conflict management methods.	2: As a result of this course, learners will likely influence their respective dental communities by creating effective and engaging dental training presentations.
3: Participants will demonstrate their ability to foster open lines of communication and encourage constructive feedback within their teams for continuous improvement.	3: The course should lead to an enhanced ability in managing unexpected situations and distractions during dental training sessions, ensuring smooth delivery of information.
4: By the final session, learners will have mastered techniques for assessing the effectiveness of their communication processes and addressing areas of improvement.	4: In the wider context, the course aims to contribute to the improvement of dental training methodologies through the efficient use of feedback, reflection, and online learning platforms.
5: At the course’s conclusion, attendees will have developed the competency to use relevant models and real-life scenarios to enhance their communication skills in a clinical environment.	5: Following the course, the expectation is that attendees will elevate their commitment to continuing professional development and foster a culture of lifelong learning in the dental education field.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

This course covers topics such as overcoming communication barriers, using visual aids for better understanding, explaining disease process and treatment options, influencing positive behavior change, and improving overall patient experience, with various activities, case studies, and thought exercises.

Course Outline

Section 1

Section 1 of the course focuses on overcoming communication barriers in dental communication. It covers understanding dental jargon, translating terms to layman language, listening skills, handling language and cultural differences, and role-playing different communication challenges.

Section 2

Section 2 of this course focuses on overcoming communication barriers, using visual aids for better understanding, explaining disease processes and treatment options, influencing positive behavior change, and improving overall patient experience. Students will learn effective communication strategies to simplify complex dental processes, educate patients about dental prognosis, and balance reality and reassurance. They will also explore the role of dental professionals in health promotion, develop patient trust and confidence, and handle difficult conversations and disagreements with professionalism and ethics.

Section 3

Section 3 of the course focuses on overcoming communication barriers such as dental jargon, language and cultural differences, and handling different communication challenges. It also covers the use of visual aids for better understanding, simplifying complex dental processes, educating patients about dental prognosis, motivating behavior change, and improving overall patient experience through patient-centered communication and professionalism.

Section 4

The content of Section 4 of the course focuses on communication skills in dentistry, including overcoming barriers, using visual aids, explaining disease process and treatment options, influencing positive behavior change, and improving overall patient experience.

Section 5

Section 5 of the course covers topics related to improving overall patient experience. It includes the importance of patient-centred communication, nurturing long-term patient relationships, handling difficult conversations and disagreements, professionalism, and ethics in dental communication. The section also provides key takeaways from the course.

Course Reviews

⭐⭐⭐⭐⭐
This course provided practical guidance on improving communication with patients, especially those with language barriers. The visual aids and case studies were particularly helpful.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
The course provided helpful insights on how to motivate patients to make positive changes in their oral health. The activities and thought exercises were engaging and made the content easy to remember.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
This course exceeded my expectations in terms of providing a comprehensive overview of patient-centered care. The emphasis on improving the patient experience was refreshing, and I learned valuable strategies for building trust with my patients.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

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What devices does the app work on?

The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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