Team-building Strategies for Practice Managers in Dentistry

About This Course

This dental practice team-building course covers communication strategies, performance management techniques, and establishing roles to foster a strong, motivated team.

Why Take This Course?

One common problem that UK dental professionals face is a lack of effective communication and collaboration within their practice team. This can lead to misunderstandings, errors, and a decrease in patient satisfaction. The course mentioned addresses this issue by providing strategies and exercises to improve team communication, establish clear objectives and roles, and build trust and morale within the team. By implementing these techniques, dental professionals can create a more cohesive and efficient practice team, ultimately leading to better patient care and overall success of the practice.

The course on dental practice team-building is beneficial as it covers various topics such as understanding team dynamics, effective communication and collaboration strategies, performance management and motivation techniques, and more. These topics are essential for creating a productive and cohesive team in a dental practice, leading to improved patient care and success of the practice. The course includes subtopics and exercises that provide practical knowledge and skills for team-building in a dental practice setting.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to identify and leverage the unique skills within a dental team to enhance efficiency and patient care.	1: Upon completion of the course, participants are expected to display increased proficiency at identifying and leveraging unique skills within their team, ultimately improving the effectiveness and efficiency of their practice.
2: Upon completion, learners will have the capacity to foster a culture of respect, empathy, and mutual understanding, consequently reducing conflicts and fostering a conducive work environment.	2: As a result of this course, learners will likely foster a workplace environment that values diversity, mutual respect, and understanding, positively impacting the overall morale and collaboration within their dental team.
3: Participants will demonstrate their ability to formulate shared goals and communicate the same effectively to align individual and team efforts.	3: The course should lead to improved alignment within the dental team, as learners become adept at creating shared goals and communicating how each role contributes to these objectives.
4: By the final session, learners will have mastered the strategies to overcome common barriers to collaboration such as ineffective communication, resistance to change, and uneven task distribution.	4: In the wider context, the course aims to contribute to the overall quality of dental care services provided, as dental teams guided by shared visions and equipped with collaborative problem-solving skills are expected to deliver better patient care.
5: At the course’s conclusion, attendees will have developed the competency to solve practice-specific problems collaboratively, leveraging the skills and inputs from a diverse team effectively.	5: Following the course, the expectation is that attendees will be better equipped to respond to and overcome barriers to collaboration within their dental teams, leading to more efficient and harmonious operations in their practices.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers the following topics: understanding the dynamics of a dental practice team, communication and collaboration strategies, establishing objectives and establishing roles, performance management and motivation techniques, and special topics in dental practice team-building. Each topic includes subtopics and exercises, such as introduction to teams in dental practice, improving team communication, setting objectives and assigning roles for a mock dental practice team, and building trust and morale within the team.

Course Outline

Section 1

This section of the course covers understanding the dynamics of a dental practice team, communication and collaboration strategies, establishing objectives and roles, performance management and motivation techniques, and special topics in dental practice team-building. It explores the importance of teamwork, challenges in teamwork, techniques to improve communication, conflict resolution, defining team objectives, role specifications and responsibility assignments, measuring team performance, employee recognition and reward systems, building trust and morale, mitigating turnover and change, diversity and inclusion in teams, and developing leadership.

Section 2

This section of the course covers understanding the dynamics of dental practice teams, communication and collaboration strategies, establishing objectives and roles, performance management and motivation techniques, and special topics in dental practice team-building such as building trust and morale, mitigating turnover and change, promoting diversity and inclusion, and developing leadership.

Section 3

Section 3 of this course focuses on understanding the importance of teamwork in dental practices, communication and collaboration strategies, establishing clear objectives and roles, performance management and motivation techniques, and addressing special topics such as building trust, managing turnover and change, diversity and inclusion, and developing leadership within the team.

Section 4

Section 4 of this course covers performance management and motivation techniques for dental practice teams, including understanding and measuring team performance, performance review and feedback mechanisms, employee recognition and reward systems, and motivation techniques and opportunities. A case study on successful performance management in dental practices is also included.

Section 5

Section 5 of this course covers special topics in dental practice team-building, including building trust and morale, mitigating the effects of turnover and change, promoting diversity and inclusion, and developing leadership skills within the team. The section provides key takeaways and summarizes the course content.

Course Reviews

⭐⭐⭐⭐⭐
The course provided excellent insights into effectively managing a dental practice team, with a focus on enhancing communication and collaboration. The exercises were practical and helpful in applying the concepts discussed in the course.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the course to be informative and engaging, with a particular emphasis on performance management and motivation techniques. The topics covered were relevant and up-to-date, making it a valuable resource for dental professionals seeking to improve their team-building skills.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As a dental professional, I highly recommend this course for anyone looking to improve their team-building abilities. The course offered a comprehensive overview of the dynamics of a dental practice team, and the exercises provided practical tools for implementing effective communication and trust-building strategies.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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