Enhanced CPD Pro

Managing Change in Dental Teams: A Guide for Dentists

September 5, 2023 | by dental.cpdpro.org.uk

GDC-PDP

About This Course

Learn how to manage change in dental teams with our comprehensive course. Topics covered include effective change management strategies, communication techniques, and continuous improvement tools. Interactive exercises and case studies allow participants to apply concepts learned.

Why Take This Course?

The course “Managing Change in Dental Teams” addresses a common problem that UK dental professionals face, which is managing change in their practice. Dental practices are constantly evolving, and sometimes changes need to be made to keep up with the demands of patients, technology, and regulations. However, change can often be met with resistance or reluctance from team members, which can hinder the success of the practice. This course provides dental professionals with the tools and strategies they need to effectively manage change, communicate with their team, and improve their practice.

The course “Managing Change in Dental Teams” covers topics such as defining change in dental practice, reasons for change, impact of change on teams, leadership styles, effective change management strategies, communication techniques, and continuous improvement tools. The course also includes interactive exercises, case studies, and role play exercises to help participants apply the concepts learned.

How This Course Supports GDC Enhanced Dental CPD

logo of the General Dental Council“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life”
General Dental Council
Learning ObjectivesAnticipated Outcomes
1: By the end of this course, learners will be able to implement effective team strategies that enhance productivity and efficiency within a dental practice.1: Upon completion of the course, participants are expected to demonstrate improved leadership skills, such as clear communication, decision-making, and empathy, essential in effective dental practice management.
2: Upon completion, learners will have mastered skills required to manage and resolve conflicts within a dental team, fostering a more harmonious work environment.2: As a result of this course, learners will likely contribute to enhancing the culture within their dental practices by implementing inclusive, transformational leadership styles that foster employee involvement and facilitate continuous improvement.
3: Participants will demonstrate their ability to cultivate a collaborative environment that improves communication skills within dental teams, enhancing overall patient care.3: The course should lead to increased ability among learners to effectively manage resistance or pushback within their teams, promoting an open, supportive, and empathetic approach towards implementing necessary changes.
4: By the final session, learners will have developed the necessary leadership skills required for dental technicians to effectively manage and positively influence their teams.4: In the wider context, the course aims to contribute to the overall improvement of dental services by developing leaders who prioritize trust, transparency, and team participation in their practice.
5: At the course’s conclusion, attendees will have developed the competency to enhance problem-solving capabilities within a dental practice, employing more effective decision-making processes.5: Following the course, the expectation is that attendees will apply strategies to build trust and improve transparency within their teams, creating an environment conducive to delivering high-quality patient care.

Regulatory Standards

GDCCQC
✅ A – Effective Communication
✅ B – Effective Management
✅ C – Maintenance in Field of Practice
✅ D – Maintenance in Patient Confidence
✅ Caring
✅ Effective
✅ Leadership
✅ Responsive
✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course “Managing Change in Dental Teams” covers topics such as defining change in dental practice, reasons for change, impact of change on teams, leadership styles, effective change management strategies, communication techniques, and continuous improvement tools. The course also includes interactive exercises, case studies, and role play exercises to help participants apply the concepts learned.

Course Outline

Section 1

Section 1 of the course covers topics related to understanding change in dental practices. This includes defining change and its impact on dental teams, anticipating change, and examining scenarios and case studies related to change within dental practices. The section also covers leadership and change management, providing an introduction to leadership in dentistry and discussing the role of leaders in managing change. Strategies for implementing change, communication techniques, and the importance of assessment and continuous improvement in change management are also covered.

Section 2

Section 2 of the course focuses on Leadership and Change Management in a dental practice. This section covers the role of leaders in managing change, effective leadership styles, strategies for implementing change, communication techniques during change, and the importance of assessment and continuous improvement. Through interactive exercises, case studies, and role play exercises, participants will learn how to anticipate, introduce, and sustain change in their dental practice. Effective communication techniques and tools for assessing the impact of change will also be covered.

Section 3

Section 3 of the course covers understanding change, leadership and change management, strategies for implementing change, communication and change management, and assessment and continuous improvement in dental practices. It explores the impact of change on dental teams and their practices, the role of leaders in managing change, tools and techniques for effective change management, communication techniques during change, and the importance of assessment and continuous improvement in managing change.

Section 4

Section 4 of this course focuses on communication and change management, discussing the importance of effective communication during change, techniques for overcoming communication barriers, and the role of listening in the change process. The section also includes a case study about communication barriers during change and emphasizes the importance of assessment and continuous improvement in change management.

Section 5

Section 5 of this course focuses on the assessment and continuous improvement of change management in dental teams. It covers the importance of assessment, tools for assessing the impact of change, the role of continuous improvement, and using feedback as a tool for improvement. The section concludes with a course summary on managing change in dental teams.

Course Reviews

⭐⭐⭐⭐⭐
Managing Change in Dental Teams was an eye-opening course that taught me effective change management strategies. The interactive exercises helped me apply the concepts learned in my workplace.

✅ Met Course Objectives✅ Met Course Outcomes✅ Would Recommend ✅ Had Positive Impact

⭐⭐⭐⭐⭐
This course gave me a deeper understanding of the impact of change on teams, and provided me with tools to improve communication techniques. The case studies presented were very helpful in illustrating different scenarios where these tools can be applied.

✅ Met Course Objectives✅ Met Course Outcomes✅ Would Recommend ✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the course to be very informative and practical. The leadership styles presented were very insightful and the continuous improvement tools provided will be of great use in my practice.

✅ Met Course Objectives✅ Met Course Outcomes✅ Would Recommend ✅ Had Positive Impact

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