Transforming Patient Interaction: Modern Communication Techniques for Change Management

About This Course

Learn effective change management in the dental industry with “Leading Through Change: A Guide for Dental Practice Managers”. Develop adaptable protocols, navigate regulations, and evaluate technological changes for success.

Why Take This Course?

This course addresses a common challenge faced by UK dental professionals – effectively managing change in the dental industry. With advancements in technology and evolving regulations, dental practices need to adapt their protocols and procedures to stay relevant and compliant. However, change can be difficult to implement and can create conflict within the team. This course provides dental practice managers with the tools to navigate change dynamics, lead through change, and evaluate the pros and cons of technological advancements in dentistry. By fostering acceptance of change and developing adaptable protocols, dental practices can continue to provide high-quality care and remain competitive in a changing industry.

The course “Leading Through Change: A Guide for Dental Practice Managers” can be beneficial for dental practice managers who want to learn about effective change management, adapting to new standards, emotional intelligence, conflict resolution, navigating regulatory shifts, and evaluating technological changes. The course also includes case studies and workshops to help develop adaptable protocols and foster acceptance of change within dental practices.

OPEN THE APP

How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
#REF!	#REF!

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course “Leading Through Change: A Guide for Dental Practice Managers” covers topics such as management principles in a changing environment, change dynamics in the dental industry, leadership qualities for effective change management, adapting dental protocols and procedures to new standards, emotional intelligence in managing change, conflict resolution, navigating regulatory shifts in dental practice management, and evaluating the pros and cons of technological changes in dentistry. The course also includes case studies and workshops to help develop adaptable protocols and foster acceptance of change within dental practices.

Course Outline

Section 1

Section 1 of the course focuses on understanding and managing change in the dental industry. It covers management principles, change dynamics, leadership qualities, communication strategies, and case studies of successful change management in dental practices.

Section 2

Section 2 of the course focuses on adapting dental protocols and procedures to changing environments. It covers the need for change in dental protocols, strategies for adapting to new standards, balancing consistency and innovation in dental practice, and developing adaptable protocols. The section also includes information on emotional intelligence, conflict resolution, and enhancing practice culture to foster acceptance of change. Additionally, it covers navigating regulatory shifts in dental practice management and evaluating and integrating new technology into existing dental practices.

Section 3

Section 3 of the course covers interpersonal skills for dealing with change in dentistry. This includes understanding emotional intelligence in managing change, techniques for building collaboration and teamwork, conflict resolution, and enhancing practice culture to foster acceptance of change. The section also includes a role-playing exercise to navigate interpersonal challenges in change management.

Section 4

Section 4 of the course focuses on navigating regulatory shifts in dental practice management. It covers understanding the nature and implications of regulatory changes, strategies for keeping up with regulatory changes in dentistry, guidance on compliance with new and existing regulations, achieving open and supportive communication during regulatory shifts, and a case study on a dental practice’s response to regulatory changes.

Section 5

Section 5 of the course covers the technological changes in dentistry, including an overview of the advancements made, evaluating the pros and cons of these changes, guidelines for training dental staff on new technology, and integrating new technology into existing practices. The section concludes with a summary of how to effectively manage change in dental practices.

Course Reviews

⭐⭐⭐⭐⭐
This course provided me with valuable strategies for effectively managing change in my dental practice. The case studies were particularly helpful in illustrating how to adapt protocols to new standards.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
The insights on emotional intelligence and conflict resolution in this course have given me the tools to better lead my team through changes in the dental industry. The workshops were also a great hands-on learning experience.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
Leading Through Change: A Guide for Dental Practice Managers has helped me navigate the regulatory shifts in the industry and make informed decisions about technological changes in dentistry. The leadership qualities discussed in the course have also improved my overall management skills.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

I don’t have an account with Enhanced CPD Pro

That’s fine. Just open the app and enter your email address. You’ll receive a one-time password to gain instant access.

What devices does the app work on?

The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

The CPD App Adored ❤️
by Dental Professionals Everywhere

• Alcohol and Dental Erosion: A Comprehensive Examination
• Oral Health and Dermatologic Conditions: A Dental Perspective
• Paediatric Sleep Medicine for Dental Professionals: Screening and Intervention
• Effective Listening Skills for Dental Practice Managers
• Dental Care Strategies for Individuals with Intellectual Disabilities