Achieving Patient Satisfaction: Utilising Self-Reflection to Improve Interaction in Dentistry

About This Course

Learn the definition and importance of self-reflection for dental professionals with this course. Discover benefits, obstacles, and effective techniques for career growth and patient relations.

Why Take This Course?

The course addresses the common challenge of dental professionals struggling with self-reflection. Through the various exercises and tools provided, dental professionals can learn to overcome barriers to self-reflection and improve their patient relations, clinical skills, career growth, and professional development. Reflective writing and journaling are particularly helpful techniques for effective self-reflection.

This course on self-reflection for dental professionals can be beneficial in improving patient relations, clinical skills, career growth, and professional development. It includes exercises on self-assessment, reflective account, and future mapping, as well as tools and techniques for effective self-reflection such as reflective writing and journaling. It also addresses obstacles and barriers to self-reflection.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to understand the significance of self-reflection in leadership development within the context of their dental practice.	1: Upon completion of the course, participants are expected to have improved self-awareness and be more cognizant of their strengths, weaknesses, and areas requiring improvement within their dental practice.
2: Upon completion, learners will have the capacity to effectively utilize various self-reflection techniques such as journaling, peer feedback, and mindfulness for personal and professional growth.	2: As a result of this course, enhanced professional skills and knowledge are anticipated, leading to the delivery of a higher standard of dental services in the community.
3: Participants will demonstrate their ability to use self-reflection for enhancing their key leadership skills, including communication, problem-solving, empathy, adaptability, resilience, and decision-making.	3: The course should lead to a significant improvement in patient outcomes due to the refinement of treatment delivery methods and patient approaches influenced by reflective practice.
4: By the final session, learners will have mastered the practice of continuous self-reflection for sustained improvement and growth in their dental practice leadership.	4: In the wider context, the course aims to contribute to fostering of personal and professional growth in dental practitioners, building better team dynamics, stronger patient-practitioner relationships, and a more effective decision-making process within dental practices.
5: At the course’s conclusion, attendees will have developed the competency to foster a culture of reflection in their dental practice, using self-reflection to chart their career path and envision their future as leaders.	5: Following the course, the expectation is that attendees will adopt a habit of continuous self-reflection, employing it as a tool for ongoing improvement in both their professional and personal lives.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course provides an overview of the definition and importance of self-reflection for dental professionals. It explores the benefits of self-reflection for patient relations, clinical skills, career growth, and professional development. The course also identifies obstacles and barriers to self-reflection, provides exercises on self-assessment, reflective account, and future mapping, and offers tools and techniques for effective self-reflection, such as reflective writing and journaling.

Course Outline

Section 1

Section 1 of the course covers the definition and importance of self-reflection, benefits of self-reflection for dental professionals, the process of self-reflection, obstacles and barriers to self-reflection, and an exercise on self-reflection.

Section 2

Section 2 of this course covers the role of self-reflection in patient relations and clinical skills, as well as its importance for career growth and professional development. The section also provides exercises and case studies to help dental professionals understand patient experiences, improve communication skills, gain feedback, and set career goals. Finally, it offers tools and techniques for effective self-reflection, and emphasizes the importance of embedding self-reflection into regular practice.

Section 3

Section 3 of this course covers the use of self-reflection to improve clinical skills and patient relations, as well as for career growth and professional development. It emphasizes the importance of understanding and overcoming obstacles to self-reflection, gaining feedback, setting goals, and building a reflective culture. Exercises, case studies, and thought experiments are used to encourage regular self-reflection and improve patient satisfaction in dentistry.

Section 4

Section 4 of the course focuses on how dental professionals can use self-reflection to achieve career growth and professional development. This includes understanding strengths and weaknesses, setting and re-evaluating career goals, maintaining professional boundaries and ethical standards, and future mapping and goal setting.

Section 5

Section 5 of this course explores the importance of embedding self-reflection into regular practice. It covers developing a habit for regular self-reflection, tools and techniques for effective self-reflection, building a supportive culture for reflection, reflective writing and journaling in dentistry, and summarizes the role of self-reflection for patient satisfaction in dentistry.

Course Reviews

⭐⭐⭐⭐⭐
This course has been a great help for me as a dental professional. The section on self-assessment has helped me to identify areas for improvement in my clinical skills, and the reflective writing exercises have been an effective way for me to track my progress over time.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found this course to be very informative and practical. The exercises on reflective account and future mapping have enabled me to set goals for my career growth and professional development. I highly recommend this course to anyone looking to enhance their skills as a dental professional.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I have taken several courses on self-reflection, but this one is by far the most comprehensive. The tools and techniques provided in this course have helped me to overcome obstacles and barriers to self-reflection and have allowed me to improve my patient relations and clinical skills. I would definitely recommend this course to my colleagues.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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