Cultivating a Collaborative Environment in Dental Care
September 5, 2023 | by dental.cpdpro.org.uk
About This Course
Learn how to foster teamwork, communication, and effective leadership within a dental team with this course. Overcome barriers to collaboration and sustain morale through continuous learning and development.
Why Take This Course?
The course addresses a common challenge faced by UK dental professionals, which is the need for effective teamwork and collaboration within a dental team. The dental industry requires a cohesive team to ensure the delivery of high-quality patient care. However, poor communication, conflicts, and lack of leadership can hinder the ability of the team to work together effectively. The course provides valuable insights and tools to identify and leverage the skills of team members, establish effective communication routines, measure team performance, and sustain morale to achieve a collaborative environment. By addressing these challenges, dental professionals can enhance patient outcomes, improve job satisfaction, and increase productivity.
This course is beneficial for dental professionals as it covers a wide range of topics related to teamwork and collaboration within a dental team. It covers effective communication, conflict resolution, leadership qualities, and even addresses remote collaboration. The course also emphasizes the importance of continuous learning and development, recognizing achievements, and sustaining morale. By taking this course, dental professionals can improve their teamwork skills, create a collaborative environment, and ultimately provide better care to their patients.
How This Course Supports GDC Enhanced Dental CPD
“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council |
Learning Objectives | Anticipated Outcomes |
---|---|
1: By the end of this course, learners will be able to discern and adopt the most effective leadership style that promotes productivity and harmony in a dental laboratory setting. | 1: Upon completion of the course, participants are expected to implement principles of patient-centred teamwork in their respective dental practices, leading to enhanced patient outcomes and overall practice efficiency. |
2: Upon completion, learners will have the capacity to create and manage efficient and diverse teams in dental practices, fostering a collaborative, respectful, and results-driven work environment. | 2: As a result of this course, the dental community is expected to value and incorporate team dynamics in their services, thereby improving patient experiences and the quality of dental care. |
3: Participants will demonstrate their ability to effectively communicate with patients, ensuring clear understanding of dental procedures, managing patients’ concerns, and fostering positive patient relationships. | 3: The course should lead to an improvement in learners’ leadership and collaborative skills, giving them the ability to manage conflicts effectively, foster a cooperative work environment, and mitigate team burnout. |
4: By the final session, learners will have mastered techniques for managing conflicts within a dental practice team, facilitating resolution and maintaining a cohesive work environment. | 4: In the broader landscape of dental care, the course aims to contribute by emphasizing patient-centred values and approaches, potentially leading to advancements in the quality of dental care and increased patient satisfaction. |
5: At the course’s conclusion, attendees will have developed the competency to combine leadership, teamwork, and communication strategies to enhance overall operations and service delivery in dental practices. | 5: Following the course, it is expected that attendees will continually assess their team’s success, engage in ongoing team improvement activities, and demonstrate a long-term commitment to sustaining patient-centred teamwork in their dental practices. |
Regulatory Standards
GDC | CQC |
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✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence | ✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe |
🕐 90 minutes of Enhanced Dental CPD
Course Description
The course covers the value of teamwork in dental care, roles and responsibilities within a dental team, effective communication, conflict resolution, identifying and leveraging skills within a team, fostering respect and mutual understanding, overcoming barriers to collaboration, qualities of effective leadership, transformational leadership, dealing with resistance and pushback, communication tools, establishing effective communication routines, advantages and challenges of remote collaboration, monitoring and measuring team performance, committing to continuous learning and development, recognizing achievements and celebrating success, addressing burnout and sustaining morale, and reflection and reinforcement of key concepts in cultivating a collaborative environment.
Course Outline
Section 1
The course content of Section 1 focuses on the importance of teamwork in dental care, including roles and responsibilities within a dental team, effective communication, conflict resolution, identifying and leveraging skills within the team, fostering respect and mutual understanding, overcoming barriers to collaboration, effective leadership, implementing collaboration tools, evaluating and sustaining teamwork, and committing to continuous learning and development.
Section 2
The course content of Section 2 covers understanding the need for teamwork, building a collaborative team, leadership and teamwork, implementing collaboration tools, and evaluating and sustaining teamwork. Specific topics include the value of teamwork in dental care, communication, conflict resolution, identifying and leveraging skills within the team, fostering respect and mutual understanding, transformational leadership, implementing communication tools, monitoring and measuring team performance, committing to continuous learning and development, and addressing burnout and sustaining morale.
Section 3
Section 3 of this course focuses on the importance and benefits of teamwork in dental care, as well as the roles and responsibilities within a dental team. It covers effective communication and conflict resolution, building a collaborative team by identifying and leveraging skills, fostering respect and shared goals, and overcoming barriers to collaboration. The section also addresses the qualities of effective leadership in dental teams, transformational leadership, and dealing with resistance. Finally, it covers collaboration tools, monitoring and measuring team performance, continuous learning and development, and sustaining morale.
Section 4
Section 4 of this course covers the implementation of collaboration tools in dental care, including understanding different communication tools, using digital tools to improve collaboration, establishing effective communication routines, and addressing the advantages and challenges of remote collaboration. The section also includes an exercise on implementing a new collaboration tool.
Section 5
Section 5 covers the evaluation and sustainability of teamwork in dental care, including monitoring and measuring team performance, committing to continuous learning and development, recognizing achievements and celebrating success, addressing burnout and sustaining morale, and reflecting and reinforcing key concepts in cultivating a collaborative environment.
Course Reviews
⭐⭐⭐⭐⭐
This course transformed the way I approach teamwork in my practice. The communication tools and conflict resolution strategies have been invaluable in improving patient care.
✅ Met Course Objectives | ✅ Met Course Outcomes | ✅ Would Recommend | ✅ Had Positive Impact |
⭐⭐⭐⭐⭐
I was impressed by the depth of knowledge and practical applications presented in this course. The emphasis on leadership and identifying individual strengths within a team has helped me become a more effective dental professional.
✅ Met Course Objectives | ✅ Met Course Outcomes | ✅ Would Recommend | ✅ Had Positive Impact |
⭐⭐⭐⭐⭐
I highly recommend this course to any dental clinic looking to enhance their team collaboration and performance. The course provides tangible solutions to overcoming common barriers and fostering a culture of continuous learning and development.
✅ Met Course Objectives | ✅ Met Course Outcomes | ✅ Would Recommend | ✅ Had Positive Impact |
How do I access this course?
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The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.
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