Cultivating Confidence: Public Speaking for Dental Practice Managers

About This Course

Learn the basics of public speaking, including overcoming fear, effective speech content, and delivery techniques. This course also focuses on communication skills for dental practice managers and includes tips for building confidence and professionalism.

Why Take This Course?

The course addresses the common challenge that UK dental professionals face of effectively communicating with patients and colleagues. Through its comprehensive coverage of public speaking skills, it equips dental professionals with the necessary techniques and strategies to deliver engaging and effective presentations, manage patient concerns, and enhance team communication. It also provides valuable insights on building confidence and developing a positive speaking mindset, essential for success in the dental profession. Overall, the course is a valuable resource for dental professionals looking to improve their communication skills and deliver better patient outcomes.

This course covers basics of public speaking, techniques for delivering a presentation, managing mid-presentation issues, and handling questions and feedback. It also includes communication skills specifically for dental practice managers, and covers techniques for building speaking confidence, managing nervousness, and developing a positive speaking mindset.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to understand and apply verbal and non-verbal communication principles within a dental practice setting.	1: Upon completion of the course, participants are expected to implement effective communication strategies in their dental practices, leading to improved patient care and stronger team collaboration.
2: Upon completion, learners will have the capacity to recognize the importance of active listening and utilize it effectively for improved team communication in a dental practice.	2: As a result of this course, learners will likely influence the communication culture in their respective dental practices, making it more supportive, clear, and cohesive.
3: Participants will demonstrate their ability to communicate with clarity and conciseness, significantly reducing misunderstandings and improving the overall efficiency of a dental practice.	3: The course should lead to enhanced interpersonal skills, allowing learners to understand, analyse, and effectively respond to both verbal and non-verbal cues in a dental setting.
4: By the final session, learners will have mastered the art of providing and receiving constructive feedback to support personal professional growth and boost team effectiveness.	4: In the wider context, the course aims to contribute to the improvement of communication standards in dental practices, potentially influencing patient satisfaction and team dynamics in the dental community.
5: At the course’s conclusion, attendees will have developed competency in various active listening exercises, enabling them to foster deeper understanding and enhanced communication within their dental teams.	5: Following the course, the expectation is that attendees will initiate and participate in constructive feedback exchanges, fostering an environment of continuous learning and growth in their dental practices.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers basics of public speaking such as overcoming fear, key elements of effective public speaking, role of body language, and incorporating humor and anecdotes. It emphasizes on preparing for a presentation by knowing the audience, crafting effective speech content, and developing engaging visual aids. It also covers techniques for delivering a presentation, managing mid-presentation issues, and handling questions and feedback. The course further covers communication skills specifically for dental practice managers, including enhancing team communication, managing patient concerns, and communicating dental procedures to patients. It also covers techniques for building speaking confidence, managing nervousness, and developing a positive speaking mindset. Finally, it emphasizes on public speaking etiquette and professionalism along with advanced techniques for practice managers.

Course Outline

Section 1

Section 1 of the course covers the basics of public speaking, including how to overcome the fear of public speaking, the key elements of effective public speaking, the role of body language, and incorporating humour and anecdotes into speeches. This section also includes an exercise on analysing world-renowned public speeches.

Section 2

Section 2 of the course covers how to prepare for a presentation, including identifying and engaging your audience, crafting effective speech content, developing engaging visual aids, and practicing before the presentation.

Section 3

Section 3 of this course covers the basics of mastering public speaking, including overcoming fear, using body language effectively, incorporating humor and stories, and analyzing renowned public speeches. It also includes preparing for presentations, such as crafting content, developing visual aids, and practicing, as well as delivering effective presentations, handling feedback and questions, and building confidence and professionalism in public speaking.

Section 4

The course content of section 4 includes the importance of communication in dental practice management, enhancing team communication for improved performance, managing and addressing patient concerns effectively, communicating dental procedures to patients, and a case study on successful communication in a dental practice.

Section 5

Section 5 of the course covers techniques for building confidence and professionalism in public speaking specifically tailored for dental practice managers. This section includes managing nervousness and developing a positive speaking mindset, public speaking etiquette and professionalism, advanced public speaking techniques, and a review and summary of the course content.

Course Reviews

⭐⭐⭐⭐⭐
This course was extremely helpful in developing my public speaking skills for dental practices. I appreciated the focus on audience analysis and speech preparation techniques. The section on managing mid-presentation issues was particularly valuable.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found this course to be very informative and practical for dental professionals. The communication skills section for dental practice managers was especially relevant to my job. I also appreciated the emphasis on building a positive speaking mindset.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As a dentist, I was initially hesitant about taking this course, but I am glad I did. I learned valuable techniques for communicating dental procedures to patients and managing patient concerns. The section on incorporating humor and anecdotes was also surprisingly helpful in making my presentations more engaging.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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