Enhanced CPD Pro

Enhancing Team Problem-solving Capabilities in Dental Practices

September 5, 2023 | by dental.cpdpro.org.uk

GDC-PDP

About This Course

This dental course explores the significance of team problem-solving, including its benefits and challenges, effective team building, conflict resolution, and techniques for improving team skills.

Why Take This Course?

The course addresses a common problem that dental professionals in the UK face, which is ineffective team problem-solving. In dental practices, it is crucial for the team to work together to solve problems as efficiently and effectively as possible to ensure the best patient care. However, the lack of proper communication and collaboration can often lead to conflicts and challenges in the team’s problem-solving process. This course provides dental professionals with the necessary skills and knowledge to build effective teams, improve communication and collaboration, and resolve conflicts to enhance their team problem-solving capabilities.

This course is beneficial for dental practices as it provides important insights into team problem-solving and the role of teamwork. It covers a range of topics like building effective teams, communication, and conflict resolution, which are essential skills for any dental practice. The course also includes case studies and techniques for assessing and improving team problem-solving skills, which can help dental teams to work more efficiently and effectively.

How This Course Supports GDC Enhanced Dental CPD

logo of the General Dental Council“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life”
General Dental Council
Learning ObjectivesAnticipated Outcomes
1: By the end of this course, learners will be able to apply effective team strategies that enhance productivity and efficiency within a dental practice.1: Upon completion of the course, participants are expected to demonstrate an understanding and application of different conflict resolution theories and techniques in their dental practice.
2: Upon completion, learners will have developed the capacity to manage conflicts proficiently within a dental team, promoting a harmonious work environment.2: As a result of this course, broader community dynamics within dental practices are likely to improve due to a greater focus on communication, collaboration, and resolution of conflicts.
3: Participants will demonstrate their ability to cultivate a collaborative workspace in dental care, leading to enhanced communication and improved patient care.3: The course should lead to a marked improvement in participants’ ability to manage and resolve conflicts effectively within their dental teams, based on the learned theories and techniques.
4: By the final session, learners will have mastered the key leadership skills that dental technicians require to effectively manage and positively influence their team.4: In the wider context, the course aims to contribute to a more harmonious, efficient and productive working environment in dental practices, ultimately leading to improvement in patient care.
5: At the course’s conclusion, attendees will have developed the competency to enhance problem-solving capabilities within a dental practice, leading to better decision-making processes.5: Following the course, the expectation is that attendees will approach conflicts within their dental teams in a more proactive and constructive manner.

Regulatory Standards

GDCCQC
✅ A – Effective Communication
✅ B – Effective Management
✅ C – Maintenance in Field of Practice
✅ D – Maintenance in Patient Confidence
✅ Caring
✅ Effective
✅ Leadership
✅ Responsive
✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

This course covers the importance of team problem-solving in dental practices, including an overview of team problem-solving, the role of teamwork, benefits and challenges, and case studies. It also covers building effective teams, communication and collaboration, conflict resolution, and techniques for assessing and improving team problem-solving skills.

Course Outline

Section 1

Section 1 of the course covers the importance of team problem-solving in dental practices, the benefits and challenges of team problem-solving, building an effective team, communication and collaboration strategies, conflict resolution and negotiation techniques, and assessing and improving team problem-solving skills.

Section 2

This section of the course covers team problem-solving in dental practices, including the importance of teamwork, identifying qualities of an effective team, promoting positive team culture, the role of communication and collaboration, conflict resolution and negotiation, and techniques for assessing and improving team problem-solving skills.

Section 3

Section 3 of the course focuses on the importance of team problem-solving in dental practices. It covers building an effective team, communication and collaboration as key factors for problem-solving, conflict resolution and negotiation, and assessing and improving team problem-solving skills. The section includes case studies, exercises, and techniques for continual improvement.

Section 4

Conflict resolution, negotiation, communication, collaboration, and team building are essential components of effective team problem-solving in dental practices. Understanding the importance of team problem-solving and the role of teamwork, as well as identifying the qualities of an effective team, are critical. Creating an inclusive and diverse team and promoting a positive team culture are also important factors. Effective communication in problem-solving, collaborative problem-solving strategies, and overcoming communication barriers are also important. Techniques for assessing team problem-solving capabilities, implementing feedback for continual improvement, and setting goals to measure progress are outlined in the course.

Section 5

Section 5 of the course covers techniques for assessing and improving team problem-solving skills. This includes implementing feedback for continual improvement, setting goals and measuring progress, organising problem-solving training sessions, and summarising key pointers for enhancing team problem-solving capabilities in dental practices.

Course Reviews

⭐⭐⭐⭐⭐
The course provided valuable insights into team problem-solving and strategies for improving communication within the team.

✅ Met Course Objectives✅ Met Course Outcomes✅ Would Recommend ✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the case studies particularly useful in understanding the challenges of team problem-solving in dental practices.

✅ Met Course Objectives✅ Met Course Outcomes✅ Would Recommend ✅ Had Positive Impact

⭐⭐⭐⭐⭐
This course offered practical techniques for conflict resolution and improving team problem-solving skills that I have already implemented in my practice with great success.

✅ Met Course Objectives✅ Met Course Outcomes✅ Would Recommend ✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

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