Evolving Dental Spaces: Design Thinking for Optimized Clinic Environment

About This Course

Learn how to apply design thinking to dentistry with this comprehensive course. From empathy and problem-solving to implementation, gain practical skills and case studies.

Why Take This Course?

Dental professionals in the UK often face the challenge of finding new and innovative ways to approach patient care, especially in a highly competitive industry. This course addresses these challenges by teaching design thinking principles, which can help dental professionals to understand and define problems, brainstorm solutions, prototype ideas, and test them on a small scale before implementing them in their practice. By learning how to integrate design thinking into their workflow, dental professionals can develop a patient-centric approach that is more effective and efficient, ultimately leading to better patient outcomes and a more successful practice.

The course titled “Applying Design Thinking in Dentistry” can be beneficial to dental professionals as it covers a range of topics such as empathy in design thinking, defining dental problems, and techniques to exhibit empathy in dental practices. It also includes practical aspects and case studies to ensure that the concepts learned can be applied effectively in real-life scenarios. Additionally, the course teaches strategies for change management using design thinking and integrating it in dental therapies, making it a comprehensive resource for those looking to incorporate design thinking in their dental practice.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to apply the five stages of design thinking (empathise, define, ideate, prototype, and test) within their dental practice.	1: Upon completion of the course, participants are expected to adopt a problem-solving mindset that utilizes design thinking methodology in their dental lab operations, transforming challenges into opportunities for innovation.
2: Upon completion, learners will have the capacity to empathise with patients, understanding their unique needs, desires, and concerns to create a more tailored dental care experience.	2: As a result of this course, the field of dental lab technology will likely experience advancements through the introduction of innovative and efficient workflows and operational systems developed using design thinking principles.
3: Participants will demonstrate their ability to define precise problem statements regarding patient experiences, which in turn will form the basis for ideation during the design thinking process.	3: The course should lead to a higher level of practical and theoretical understanding of design thinking among dental technicians, enabling them to create solutions tailored to the unique needs of their dental labs, staff, and patients.
4: By the final session, learners will have mastered the processes of ideation, prototyping, and testing. They will demonstrate a comprehensive understanding of how these stages promote innovative problem solving and allow for the creation and refinement of patient-centred solutions.	4: In the wider context, the course aims to contribute to the broader advancement of dental lab operations, potentially improving productivity and staff collaboration, as well as patient satisfaction and outcomes.
5: At the course’s conclusion, attendees will have developed the competency to apply the principles of design thinking to real-world scenarios within their dental practices, be it in communication, procedure design, or clinic layout.	5: Following the course, the expectation is that attendees will apply the principles of design thinking in their work, leading initiatives for continuous improvement and innovation in their respective dental labs.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course titled “Applying Design Thinking in Dentistry” covers various topics such as introduction to design thinking, empathy in design thinking, defining dental problems, ideation, prototyping, testing, strategies to implement empathy in dental practices, techniques and tools to exhibit empathy, design thinking in dental laboratories, change management using design thinking, and integrating design thinking in dental therapies. The course includes case studies and practical aspects of design thinking in dentistry.

Course Outline

Section 1

Section 1 of the course focuses on Innovative Dental Design and the application of Design Thinking in dentistry. It includes an introduction to Design Thinking and the importance of empathy in dental practices, as well as techniques for defining dental problems and converting ideas into solutions. The section also features a case study on the use of Design Thinking in dental practice layout.

Section 2

Section 2 of this course focuses on the use of Design Thinking in dentistry to enhance patient interactions, implement efficient workflows in dental laboratories, manage change in the evolving dental industry, and integrate design thinking in dental therapies for the future of oral care. It covers the importance of empathy in dentistry, strategies to implement empathy in dental practices, and techniques and tools to exhibit empathy. It also explores the role of design thinking as a change agent in the dental industry, its adaptability, and its integration with digitization. The section concludes with practical aspects of design thinking and feedback in dental therapies.

Section 3

Section 3 of the course covers the implementation of Design Thinking in dental laboratories. It includes various techniques and strategies to turn challenges into opportunities, creating efficient workflows, and a case study on the transformation of a dental lab through Design Thinking. Additionally, the section explores the role of Design Thinking as a change agent in the evolving dental industry, and techniques to apply it in dental therapies. The section concludes with feedback in Design Thinking and a summary of the course.

Section 4

Section 4 of the course explores the role of design thinking in the evolving dental industry. It covers the use of design thinking as a change agent and its application in change management. Additionally, it discusses the importance of adaptability in design thinking, the integration of design thinking with digitization, and provides a group discussion on the practical application of design thinking in dental practice.

Section 5

Section 5 of the course focuses on the integration of design thinking in dental therapies. It covers the role of design thinking in dental therapies, techniques to implement design thinking, practical aspects of design thinking, and feedback in design thinking. The section concludes with a course summary emphasizing the importance of implementing design thinking in dentistry.

Course Reviews

⭐⭐⭐⭐⭐
This course was an eye-opener, helping me to find new ways to approach dental problems. The case studies were particularly helpful and showcased the practical aspects of design thinking in dentistry.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the section on integrating design thinking in dental therapies to be very valuable. The course provided me with the tools and techniques I needed to create empathy in my practice and improve patient experiences.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As a dental laboratory professional, I appreciated the section on design thinking in dental laboratories. The course provided me with practical strategies to improve my work and collaborate more effectively with dentists.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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