Interacting with Diverse Patients: Cross-Cultural Competence in Dental Settings

About This Course

This course explores diversity and inclusion in dental care, emphasizing the importance of cultural understanding and accessible, inclusive practices. Topics include defining diversity, challenges in achieving it, and evaluating and improving practice.

Why Take This Course?

This course addresses the common problem of lack of diversity and inclusion in dental care. Dental professionals often struggle with understanding and valuing cultural differences, promoting inclusive practice, and accommodating diverse needs. The course provides valuable insights and strategies for achieving diversity and inclusion in dental care, which can lead to better patient outcomes and improved practice success.

The course on diversity and inclusion in dental care is beneficial as it covers important topics such as defining diversity and inclusion, understanding cultural differences, ensuring accessibility, and promoting inclusive practice. It can help you improve your practice and provide better care to a diverse range of patients.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to identify and counteract discrimination in dental practices, fostering an inclusive environment.	#REF!
2: Upon completion, learners will have the capacity to leverage diverse insight within leadership roles to enhance their team performance within the dental practice.
3: Participants will demonstrate their ability to communicate and interact effectively in cross-cultural settings, enhancing patient care and building strong patient relationships.
4: By the final session, learners will have mastered strategies to make their dental practices more accessible to patients with disabilities and compliant with relevant legislation.
5: At the course’s conclusion, attendees will have developed the competency to tailor their services to meet the unique dental health needs across different age groups, fostering an age-inclusive practice.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers topics related to diversity and inclusion in dental care, including defining diversity and inclusion, the importance of diversity and inclusion in dental care, challenges in achieving diversity and inclusion, promoting inclusive practice, understanding and valuing cultural differences, ensuring accessibility and accommodating for diverse needs, evaluating and improving your practice, and a course summary and reflections.

Course Outline

Section 1

Section 1 of the course covers the basics of diversity and inclusion in dental care, including definitions and the importance of promoting an inclusive practice. It also addresses the challenges of achieving diversity and inclusion and provides a self-evaluation exercise to assess the practice’s diversity. The section focuses on understanding and valuing cultural differences, building a culturally competent practice, and accommodating for diverse needs, including patients with disabilities and different age groups. Finally, it includes information on how to evaluate and improve the practice’s diversity and inclusion status and provides a case study of successful implementation of diversity and inclusion strategies in a dental clinic.

Section 2

Section 2 of the course delves into understanding and promoting inclusive practice in dentistry, with a focus on cultural competence, accessibility and accommodating diverse needs, and evaluating and improving practice. It explores the importance of diversity and inclusion, benefits, challenges, and steps to promote inclusivity through effective communication and cultural competence. This section also provides case studies and exercises to help participants develop their understanding and skills in implementing inclusive practices.

Section 3

Section 3 of the course focuses on understanding diversity and inclusion in dental care, promoting inclusive practice, understanding and valuing cultural differences, ensuring accessibility and accommodating for diverse needs, and evaluating and improving your practice. It includes topics such as defining diversity and inclusion, the importance of cultural competence, catering to patients with disabilities, and evaluating your practice’s diversity and inclusion status.

Section 4

Section 4 covers the topic of Ensuring Accessibility and Accommodating for Diverse Needs in dental care. It includes understanding accessibility, catering to patients with disabilities, age-inclusive dentistry, and implementing accessibility in a dental practice.

Section 5

Section 5 of this course focuses on evaluating and improving your dental practice’s Diversity and Inclusion status. It covers how to effectively assess your practice’s Diversity, implementing changes based on the evaluation, and regular monitoring and feedback. The section also includes a case study on successful implementation of Diversity and Inclusion strategies in a dental clinic, as well as a summary and reflective review of the course.

Course Reviews

⭐⭐⭐⭐⭐
I appreciated how this course informed me of the challenges in achieving diversity and inclusion in dental care. The course also provided valuable strategies for promoting inclusive practice.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
The course offered practical advice on how to ensure accessibility and accommodate for diverse needs in dental care. I found this information to be incredibly helpful in improving my practice.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found this course to be comprehensive in its coverage of cultural differences and their importance in dental care. The course included useful tips for evaluating and improving one’s practice to better serve diverse patient populations.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

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What devices does the app work on?

The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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