Juggling the Front and Back Office: Time Management for Dental Practice Managers

About This Course

This course covers the responsibilities of a Dental Practice Manager, including office management, staff coordination, and time management basics. It also addresses work-life balance, distress prevention, and employee career development.

Why Take This Course?

The course addresses a common problem faced by UK dental professionals, which is effectively managing the various responsibilities of a dental practice. Dental Practice Managers need to coordinate both the front and back office, manage clinical and administrative tasks, and ensure efficient scheduling of appointments. Additionally, managing staff effectively and preventing burnout is critical for the success of any dental practice. This course provides valuable guidance on all these aspects, helping dental professionals develop the skills and knowledge needed to manage their practice effectively and achieve long-term success.

This course is beneficial because it covers the role of a Dental Practice Manager, including responsibilities in both the front and back office. It also addresses key skills such as time management, appointment scheduling, and staff coordination. Additionally, it provides valuable information on preventing burnout, future-proofing the dental practice, and promoting employee career development.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to identify and understand the various time constraints that impact their daily workflows in dental practice.	#REF!
2: Upon completion, learners will have the capacity to utilize technological tools to manage and alleviate time constraints in dental practice.
3: Participants will demonstrate their ability to apply creative problem-solving methodologies, specifically for time management within their professional environment.
4: By the final session, learners will have mastered the skill of formulating and implementing personalized time management strategies to enhance their professional efficiency.
5: At the course’s conclusion, attendees will have developed the competency to foster a culture of time efficiency within their dental practices, effectively implementing leadership roles, scheduling staff trainings, and developing regular reviews of time management approaches.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers the role of a Dental Practice Manager, including key responsibilities in the front and back office and managing clinical and administrative duties. It also addresses time management basics, prioritization techniques, and scheduling appointments efficiently. The course covers effective office management and staff coordination, including delegating responsibilities efficiently. Finally, it addresses work-life balance, distress and burnout prevention, future-proofing the dental practice, and employee career development.

Course Outline

Section 1

Section 1 of the course covers the role of a Dental Practice Manager, including key responsibilities in both the front and back office, managing clinical and administrative duties, challenges faced, and a case study of a successful practice manager. It also delves into time management basics, with a focus on recognising and overcoming procrastination, prioritisation techniques, balancing urgent and important tasks, and analysing personal time-management skills. Other topics include setting up an efficient appointment system, effective office management and staff coordination, achieving work-life balance, and future planning for the dental practice and employee career development.

Section 2

Section 2 of the course covers time management techniques for dental practice managers, including understanding the importance of time management, recognising and overcoming procrastination, prioritisation techniques, efficient scheduling and appointment management, effective office management and staff coordination, and achieving work-life balance while future-proofing the dental practice.

Section 3

Section 3 of the course covers efficient scheduling and appointments, effective office management and staff coordination, and achieving work-life balance and future planning. Techniques for setting up an efficient appointment system, avoiding overbooking, handling emergencies, and managing cancelled appointments are discussed. Creating an organised work environment, maintaining staff schedules, delegating responsibilities efficiently, and nurturing a team dynamic are also covered. The importance of work-life balance, techniques for distress and burnout prevention, future-proofing the dental practice, and assisting staff with time management goals are also addressed.

Section 4

Section 4 of the course content covers effective office management and staff coordination, including creating an organised work environment, maintaining staff schedules, nurturing a team dynamic, delegating responsibilities efficiently, and transforming a chaotic dental practice into a well-coordinated team.

Section 5

Section 5 covers the importance of work-life balance for dental practice managers, techniques for distress and burnout prevention, future-proofing your dental practice through planning and goal setting, assisting staff with time management goals for career development, and summarizing key techniques and strategies for effective time management in dental practice.

Course Reviews

⭐⭐⭐⭐⭐
This course helped me improve my management skills and effectively delegate responsibilities to my staff. The section on time management was particularly helpful.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the course to be comprehensive and informative. The section on work-life balance and burnout prevention was especially valuable to me as a busy dental professional.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
The course covered a wide range of topics relevant to dental practice management. I appreciated the emphasis on career development for employees and future-proofing the practice.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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