Negotiation Techniques for Effective Dental Supply Management
September 5, 2023 | by dental.cpdpro.org.uk
About This Course
Learn negotiation techniques for effective dental supply management with this comprehensive course. Master negotiation skills, develop a patient-focused strategy, and reap financial benefits.
Why Take This Course?
The course “Negotiation Techniques for Effective Dental Supply Management” addresses a common challenge faced by UK dental professionals – negotiating with suppliers. Negotiation is a critical aspect of dental supply management, and this course covers various strategies that can help dental professionals negotiate better contracts with suppliers. By learning pre-negotiation strategies such as research and preparation, setting clear objectives, and understanding market trends, professionals can analyze successful pre-negotiation strategies and deploy effective communication skills, the power of persuasion, and other techniques during negotiations. The course also covers post-negotiation activities, such as reviewing the negotiation process and maintaining supplier relationships, to ensure long-term supply security and financial benefits. Overall, this course can help dental professionals develop patient-focused negotiation strategies and grow professionally through better negotiation skills.
The course “Negotiation Techniques for Effective Dental Supply Management” covers a wide range of topics including pre-negotiation strategies, effective communication skills, coping with difficult negotiations, and post-negotiation activities. The course is beneficial because it can help dental professionals learn how to negotiate better contracts with suppliers, develop patient-focused negotiation strategies, and achieve long-term supply security. Additionally, the course can help individuals improve their financial benefits and professional growth through better negotiation skills.
How This Course Supports GDC Enhanced Dental CPD
“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council |
Learning Objectives | Anticipated Outcomes |
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1: By the end of this course, learners will be able to understand the integral role of negotiation in dental practice management and its interrelationship with ethical considerations and business realities. | 1: Upon completion of the course, participants are expected to achieve a solid understanding of the importance and implications of negotiation within the context of dental practice, including ethical considerations and business realities. |
2: Upon completion, learners will have the capacity to describe and implement the stages of the negotiation process in a dental practice context, while respecting ethical guidelines. | 2: As a result of this course, learners will likely apply strategic negotiation techniques when dealing with different internal and external stakeholders in their practice, which can lead to improved relationships and outcomes. |
3: Participants will demonstrate their ability to apply psychological concepts such as emotional intelligence and bias management in orchestrating successful negotiations within a dental practice. | 3: The course should lead to an enhanced ability in managing negotiations throughout the different stages – from preparation to implementation, with a keen emphasis on maintaining ethics and transparency. |
4: By the final session, learners will have mastered different negotiation techniques needed when dealing with various parties involved in a dental practice, including patients, staff, and suppliers. | 4: In the wider context, the course aims to contribute to the improvement of decision-making processes, resource allocations, and patient-care within the dental industry by fostering more proficient negotiators in the field. |
5: At the course’s conclusion, attendees will have developed the competency to identify potential obstacles in negotiation and apply effective strategies to overcome these challenges in the context of dental practice management. | 5: Following the course, the expectation is that attendees will develop the ability to tackle obstacles that may arise during negotiations, such as power imbalances or unrealistic expectations, and apply effective strategies to overcome these challenges. |
Regulatory Standards
GDC | CQC |
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✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence | ✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe |
🕐 90 minutes of Enhanced Dental CPD
Course Description
The course “Negotiation Techniques for Effective Dental Supply Management” covers the basics of negotiation, including an overview of negotiation, the importance of negotiation in dental supply management, the psychology of negotiation, and understanding the needs of suppliers. It also covers pre-negotiation strategies such as research and preparation, setting clear objectives, developing a negotiation team, understanding market trends and prices, and analyzing successful pre-negotiation strategies. During negotiation techniques covered include deploying effective communication skills, the power of persuasion, coping with difficult negotiations, leveraging concessions, and responding to various supplier proposals. Post-negotiation activities include reviewing the negotiation process, maintaining supplier relationships, tips for future negotiations, strategizing for long-term supply security, and constructing a post-negotiation action plan. Finally, the course covers mastering negotiation for effective dental supply management, implementing negotiation techniques for better supplier contracts, developing a patient-focused negotiation strategy, financial benefits of mature negotiation skills, and professional growth through better negotiation skills.
Course Outline
Section 1
This course covers the basics of negotiation, including an overview of negotiation, the importance of negotiation in dental supply management, the psychology of negotiation, and understanding the needs of suppliers. It also includes pre-negotiation strategies such as research, setting clear objectives, developing a negotiation team, and understanding market trends. During negotiation techniques such as effective communication, the power of persuasion, coping with difficult negotiations, leveraging concessions, and responding to supplier proposals are discussed. Post-negotiation activities such as reviewing the negotiation process, maintaining supplier relationships, tips for future negotiations, and strategizing for long-term supply security are also covered. The course concludes with mastering negotiation for effective dental supply management, implementing negotiation techniques, developing a patient-focused negotiation strategy, financial benefits, and professional growth through better negotiation skills.
Section 2
This section of the course covers the basics of negotiation, including the importance of negotiation in dental supply management and the psychology behind successful negotiations. It also delves into pre-negotiation strategies such as research and preparation, setting clear objectives, and understanding market trends. During negotiation, effective communication skills, the power of persuasion, coping with difficult negotiations, and leveraging concessions are discussed. Post-negotiation activities such as reviewing the process, maintaining supplier relationships, and strategizing for long-term supply security are covered. Finally, the section concludes with implementing negotiation techniques for better supplier contracts, developing a patient-focused negotiation strategy, and the financial and professional benefits of mastering negotiation skills.
Section 3
Section 3 of this course covers the basics of negotiation, including the importance of negotiation in dental supply management, the psychology of negotiation, and understanding the needs of suppliers. It also covers pre-negotiation strategies such as research and preparation, setting clear objectives, developing a negotiation team, and understanding market trends and prices. During negotiation techniques include deploying effective communication skills, the power of persuasion, coping with difficult negotiations, leveraging concessions for better terms, and responding to various supplier proposals. Post-negotiation activities include reviewing the negotiation process, maintaining supplier relationships, strategizing for long-term supply security, and constructing a post-negotiation action plan. Finally, this section covers how to master negotiation skills for better supplier contracts, developing a patient-focused negotiation strategy, the financial benefits of mature negotiation skills, and professional growth through better negotiation skills.
Section 4
Section 4 of this course focuses on post-negotiation activities. It covers reviewing the negotiation process, maintaining supplier relationships after negotiation, tips for future negotiations, strategizing for long-term supply security, and constructing a post-negotiation action plan.
Section 5
Section 5 of this course covers mastering negotiation skills specifically for effective dental supply management. Topics include implementing negotiation techniques for better supplier contracts, developing a patient-focused negotiation strategy, understanding the financial benefits of mature negotiation skills, and achieving professional growth through better negotiation skills. The section concludes with a recap of the negotiation techniques covered throughout the course.
Course Reviews
⭐⭐⭐⭐⭐
Negotiation Techniques for Effective Dental Supply Management course helped me to negotiate better contracts with my suppliers. I learned practical strategies for pre-negotiation preparation, effective communication skills, and coping with difficult negotiations. The course also emphasized the importance of maintaining good supplier relationships for long-term supply security.
✅ Met Course Objectives | ✅ Met Course Outcomes | ✅ Would Recommend | ✅ Had Positive Impact |
⭐⭐⭐⭐⭐
This course was very informative and relevant to my dental practice. I appreciated the emphasis on understanding market trends and prices, as well as developing a patient-focused negotiation strategy. The course also provided useful tips for future negotiations and constructing post-negotiation action plans.
✅ Met Course Objectives | ✅ Met Course Outcomes | ✅ Would Recommend | ✅ Had Positive Impact |
⭐⭐⭐⭐⭐
As a dental professional, I found this course to be an excellent resource for developing mature negotiation skills. I learned how to leverage concessions and respond to various supplier proposals. The course also highlighted the financial benefits of mastering negotiation techniques for effective dental supply management. Overall, I highly recommend this course to anyone looking to improve their negotiation skills in the dental industry.
✅ Met Course Objectives | ✅ Met Course Outcomes | ✅ Would Recommend | ✅ Had Positive Impact |
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