Powerful Negotiation Skills for Success in Dental Career Advancement

About This Course

This dental negotiation course teaches core principles, styles, and real-life instances, while addressing common roadblocks and emotional intelligence.

Why Take This Course?

The course addresses the common challenge that UK dental professionals face in negotiating with patients, suppliers, and other stakeholders in the industry. Negotiation skills are essential in the dental industry to ensure fair and favourable deals, resolve conflicts, and build positive relationships with stakeholders. The course provides professionals with the necessary knowledge and tools to approach negotiations strategically, understand different negotiation styles, and overcome common roadblocks. Through real-life examples and role-playing scenarios, professionals can improve their emotional intelligence, leverage non-verbal communication, and incorporate persuasive techniques to achieve negotiation success. The course also emphasizes the importance of continuous improvement, post-negotiation review, and implementing agreements to maintain positive relationships with stakeholders over time.

This course on negotiation in dental careers covers a wide range of topics including core principles, different styles, real-life instances, emotional intelligence, and more. It provides a comprehensive understanding of negotiation tactics and techniques that can be applied in the dental sector, making it a valuable investment for anyone looking to improve their negotiation skills.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to understand and explain the basic principles of negotiation and its relevance in dental supply management.	1: Upon completion of the course, participants are expected to apply advanced negotiation techniques to secure beneficial contracts with suppliers, thereby enhancing the operational and financial efficiency of their dental practice.
2: Upon completion, learners will have the capacity to apply psychological concepts in the negotiation process to influence the outcome positively.	2: As a result of this course, learners will likely influence a shift towards more patient-centric negotiation strategies in the dental care sector, where the quality of care is prioritised alongside cost-effectiveness.
3: Participants will demonstrate their ability to analyze and understand the needs of their suppliers, leading to distributive and integrative negotiation strategies.	3: The course should lead to an improved set of skills in managing supplier relationships, thus ensuring consistent and high-quality dental supplies, and indirectly contributing towards superior patient care.
4: By the final session, learners will have mastered the skill of active listening and asking the right questions to uncover relevant information during negotiations.	4: In the wider context, the course aims to contribute to the overall quality of dental practice management, enhancing the reputation and growth of this field of healthcare service.
5: At the course’s conclusion, attendees will have developed the competency to formulate negotiation parameters and strategy based on their dental practice needs and the identified interests of suppliers.	5: Following the course, the expectation is that attendees will demonstrate effective application of negotiation techniques in various aspects of dental practice management, leading to growth in professional competence, an improved work environment and patient satisfaction.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers topics such as introduction to negotiation, the importance of negotiation in dental careers, core principles of negotiation, different styles of negotiation, exploring real-life negotiation instances in dental practices, research and homework, setting clear objectives, positioning and packaging, recognising opportunities, conducting mock negotiation sessions, beginning the negotiation, the negotiation sequence, understanding leverage and power dynamics, common roadblocks and overcoming them, role-playing negotiation scenarios, emotional intelligence, incorporating persuasion techniques, understanding the role of non-verbal communication, dealing with difficult or unfair tactics, analysing big negotiation wins in the dental sector, closing the deal, implementing agreements, post-negotiation review, continuous improvement, and course summary and recap.

Course Outline

Section 1

Section 1 of the course covers the basics of negotiation, including the core principles and different styles of negotiation. It also delves into the importance of negotiation in dental careers and explores real-life negotiation instances in dental practices. Additionally, this section focuses on the preparation for negotiations, including research and homework, setting clear objectives, and conducting mock negotiation sessions. The negotiation process is discussed in detail, including the beginning of negotiation, understanding leverage and power dynamics, and role-playing negotiation scenarios. Advanced negotiation strategies are also covered, such as emotional intelligence, persuasion techniques, and dealing with difficult or unfair tactics. Finally, the section concludes by discussing implementing and evaluating negotiation success, including closing the deal, implementing agreements, post-negotiation review, and continuous improvement.

Section 2

Section 2 of the course covers the preparation phase of negotiations, including research, objective setting, positioning and packaging, recognizing opportunities, and conducting mock negotiation sessions to practice and perfect skills.

Section 3

Section 3 of the course focuses on the negotiation process, including beginning negotiations, understanding conversation flow, leverage and power dynamics, overcoming common roadblocks, and role-playing scenarios. It also covers advanced negotiation strategies such as emotional intelligence, persuasion techniques, non-verbal communication, and dealing with difficult tactics. The section concludes with implementing and evaluating negotiation success, including closing deals, implementing agreements, post-negotiation review, continuous improvement, and a course summary.

Section 4

Section 4 of the negotiation course covers advanced negotiation strategies, including emotional intelligence, persuasion techniques, non-verbal communication, dealing with difficult tactics, and analysing big negotiation wins in the dental sector.

Section 5

Section 5 of the course covers the implementation and evaluation of negotiation success. This includes topics like finalizing negotiations effectively, implementing agreements, post-negotiation reviews, continuous improvement, and a course summary and recap.

Course Reviews

⭐⭐⭐⭐⭐
The course was eye-opening! As a dentist, I never realised the importance of negotiation skills in my career. The course provided detailed insights into the negotiation process, and the role of power dynamics in influencing the outcome. I was able to learn practical techniques to identify opportunities, prepare for negotiations, and close deals. Highly recommended!

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the negotiation course to be comprehensive and practical. The course provided a step-by-step approach to negotiation, from setting clear objectives to implementing agreements. I especially appreciated the focus on emotional intelligence, non-verbal communication, and persuasion techniques. I feel more confident negotiating with patients, suppliers, and colleagues after taking this course.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As a dental professional, I was hesitant to take a negotiation course, but this course exceeded my expectations. The course instructors were engaging and knowledgeable, and the course materials were well-structured and easy to follow. I appreciated the real-life examples of negotiation scenarios in dental practices, which helped me apply the concepts to my own career. Overall, I would highly recommend this course to anyone in the dental industry.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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