Strategic Appointment Scheduling: A Game Theoretical Perspective

About This Course

Learn the fundamentals of game theory in dentistry, including strategies, players, and payoffs. Discover how to achieve Pareto efficiency in scheduling and apply game theory in pricing and insurance. Ethical considerations are also explored.

Why Take This Course?

The course covers the fundamentals of game theory in dentistry, including understanding players, strategies, and payoffs. It explores the application of game theory in scheduling appointments, including achieving Pareto efficiency and overcoming scheduling challenges. The course also covers further applications of game theory in dentistry, such as in pricing and insurance, and ethical considerations surrounding its application.

The course on game theory in dentistry is beneficial as it covers the fundamentals of understanding players, strategies, and payoffs in scheduling appointments. It also explores further applications of game theory in dentistry, such as pricing and insurance, and ethical considerations surrounding its application.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to apply game theory principles for efficient practice management in their dental practice.	1: Upon completion of the course, participants are expected to integrate game theory concepts into their dental practice for better decision-making and stratefic planning.
2: Upon completion, learners will have the capacity to use game theory for strategic dental appointment scheduling.	2: As a result of this course, learners will likely influence the standards of professional networking and referral management within the dental community by adopting game-theory-based strategies.
3: Participants will demonstrate their ability to harmonise team dynamics in their dental practice using insights from game theory.	3: The course should lead to improved conflict resolution strategies within dental practices, fostering a more harmonious and efficient work environment.
4: By the final session, learners will have mastered the application of game theory to balance compliances and patient care in their dental ethics.	4: In the wider context, the course aims to contribute to the ongoing innovation and advancement of dental practice management and patient care approaches by incorporating game theory principles.
5: At the course’s conclusion, attendees will have developed the competency to use game theory for negotiation and conflict resolution in dentistry.	5: Following the course, the expectation is that attendees will apply game theory to various aspects of their career in dentistry, such as resource allocation, appointment scheduling, and career progression decisions to optimize outcomes.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers the fundamentals of game theory in dentistry, including understanding players, strategies, and payoffs. It explores the application of game theory in scheduling appointments, including achieving Pareto efficiency and overcoming scheduling challenges. The course also covers further applications of game theory in dentistry, such as in pricing and insurance, and ethical considerations surrounding its application.

Course Outline

Section 1

Section 1 of the Strategic Appointment Scheduling Course introduces Game Theory in Dentistry, covering topics such as understanding players, strategies, and payoffs, non-cooperative and cooperative games, examining simultaneous and sequential games, and a case study on game theory in allocating dental resources.

Section 2

Section 2 of the Strategic Appointment Scheduling Course covers the fundamentals of dental appointment scheduling, patient behavior and expectations, and the role of efficiency and utilization in scheduling. It introduces the concept of overbooking in dentistry and explores the application of game theory in scheduling, including the Scheduling Game, Nash Equilibrium, and achieving Pareto Efficiency. The section also provides strategies for overcoming scheduling challenges through game theory and offers a case study on real-world scheduling conflicts.

Section 3

Section 3 of the Strategic Appointment Scheduling Course covers the application of game theory in scheduling, including understanding players, strategies, and payoffs, achieving Pareto efficiency, and overcoming scheduling challenges such as no-shows and late arrivals. This section also includes a case study on applying game theory in real-world scheduling conflicts.

Section 4

Section 4 of the Strategic Appointment Scheduling Course covers overcoming scheduling challenges through game theory. This includes tackling no-shows and late arrivals, maximising patient satisfaction and clinic efficiency, strategies for dealing with double and triple bookings, exploring collusion and competition in scheduling and a case study of applying game theory in real-world scheduling conflicts.

Section 5

Section 5 of the course covers the summary and further applications of game theory in dentistry. It includes a review of game theory concepts in scheduling, applying game theory in dental pricing and insurance, the future of game theory in dental practice management, ethical considerations of game theory application in dentistry, and a recap of the strategic appointment scheduling course.

Course Reviews

⭐⭐⭐⭐⭐
Great course! The section on Pareto efficiency in appointment scheduling was particularly fascinating.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I was impressed by the in-depth coverage of game theory’s role in pricing and insurance. Highly recommend!

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As a dental professional who values ethical considerations, I appreciated the insightful discussion on the ethical implications of game theory in dentistry.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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