Strategic Negotiations in Dental Practice Leadership

About This Course

This dental practice leadership course covers negotiation fundamentals, ethics, and techniques, and how to translate these skills into effective leadership.

Why Take This Course?

The course addresses the challenge of negotiating effectively in dental practice leadership. Dental professionals often have to negotiate with patients, suppliers, and other stakeholders in their day-to-day operations. However, negotiation is a skill that not everyone possesses, and it can lead to conflicts and misunderstandings if not done properly. This course provides professionals with the necessary tools to understand negotiation fundamentals, develop a negotiation strategy, and use successful negotiation techniques while upholding professional ethics. It also helps professionals nurture negotiation skills in their dental team, which can improve teamwork and ultimately lead to better patient care.

The negotiation course is beneficial because it covers a wide range of topics related to negotiation in dental practice leadership. It helps in understanding negotiation fundamentals, developing a negotiation strategy, and successful negotiation techniques. Additionally, the course also addresses negotiation ethics and pitfalls, which are crucial in creating a thriving dental practice. It also helps in nurturing negotiation skills in your dental team, making them better leaders.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to apply key negotiation strategies to effectively advocate within their roles in dental practices and maintain quality patient care.	1: Upon completion of the course, participants are expected to have enhanced their leadership skills, especially in strategic negotiations concerning dental practice management and patient care.
2: Upon completion, learners will have the capacity to use effective negotiation techniques when developing and discussing patient treatment plans, balancing patient needs with evidence-based practice.	2: As a result of this course, learners will likely improve their inter-professional relationships, contributing to a more collaborative and harmonious work environment in the dental field.
3: After completing this course, participants will demonstrate their ability to negotiate harmonious clinical and business outcomes, particularly regarding financial discussions and resource allocation.	3: The course should lead to an improvement in the professionals’ ability to negotiate successful outcomes, be it in the realm of business, such as negotiating with dental suppliers, or the clinical perspective, like crafting effective patient treatment plans.
4: By the final session, learners will have mastered essential negotiation skills to foster effective inter-professional relationships in dentistry, including referral agreements and collaboration initiatives.	4: In the wider context, the course aims to contribute to elevating the standards of dental practice management, driven by efficient negotiation and communication skills.
5: At the course’s conclusion, attendees will have developed the competency to utilize negotiation tactics to advance their dental careers, such as discussing contract terms and handling performance reviews.	5: Following the course, the expectation is that attendees will demonstrate ethical considerations in their negotiations practices, striking a balance between patient needs and the business realities of running a dental practice.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers understanding negotiation fundamentals, developing a negotiation strategy, successful negotiation techniques, negotiation ethics and pitfalls, and translating negotiation skills to practice leadership in dental practice leadership. Topics include defining negotiation in dental practice leadership, identifying negotiation styles, using persuasive communication, upholding professional ethics, and nurturing negotiation skills in your dental team.

Course Outline

Section 1

Section 1 of the course covers the fundamentals of negotiation in dental practice leadership, including defining negotiation, understanding the importance of negotiation skills, basic principles of negotiation, the role of emotions in negotiations, and assessing your own negotiation strengths and areas for improvement. Additionally, the section covers developing a negotiation strategy by preparing for negotiations, identifying your negotiation style, setting goals, and understanding the needs and interests of the other party. The section also discusses successful negotiation techniques, including using persuasive communication, managing conflict, understanding power dynamics, and employing compromise and collaboration. Additionally, the section covers negotiation ethics and pitfalls, including upholding professional ethics, recognizing and avoiding negotiation pitfalls, handling pressure, and dealing with difficult people and situations. Finally, the section discusses how to translate negotiation skills to practice leadership by nurturing negotiation skills in your dental team, integrating negotiation skills in leadership styles, and strategies for ongoing growth in negotiation skills.

Section 2

Section 2 of the course covers the fundamentals of negotiation in dental practice leadership, including defining negotiation, understanding the importance of negotiation skills, basic principles of negotiation, and the role of emotions in negotiations. It also covers developing a negotiation strategy, including preparing for a negotiation, identifying your negotiation style, setting clear goals, and understanding the needs and interests of the other party. Successful negotiation techniques are also discussed, such as using persuasive communication, managing conflict, understanding power dynamics, and employing compromise and collaboration. The section also covers negotiation ethics and pitfalls, including upholding professional ethics, recognising and avoiding negotiation pitfalls, handling pressure, and dealing with difficult people and situations. Finally, it explores how to translate negotiation skills into practice leadership, including nurturing negotiation skills in your team, the long-term benefits of effective negotiation, integrating negotiation skills in leadership styles, and strategies for ongoing growth.

Section 3

Section 3 of the course covers the fundamentals of negotiation, including basic principles, emotions, and assessing strengths and areas for improvement. It also delves into developing a negotiation strategy, identifying negotiation styles, understanding power dynamics, and using persuasive communication. The section addresses negotiation ethics and pitfalls, including upholding professional ethics, avoiding pitfalls, and handling difficult people and situations. Finally, the section concludes with a focus on translating negotiation skills into dental practice leadership, including nurturing skills in the team, long-term benefits, integrating skills into leadership styles, and strategies for ongoing growth.

Section 4

Section 4 of the course covers negotiation ethics and pitfalls, including upholding professional ethics, recognizing and avoiding negotiation pitfalls, handling pressure in negotiations, and dealing with difficult people and situations. A case study is also included to explore ethical dilemmas in dental practice negotiations.

Section 5

Section 5 of the course covers how to translate negotiation skills to practice leadership. This includes nurturing negotiation skills in your dental team, understanding the long-term benefits of effective negotiation, integrating negotiation skills in leadership styles, strategies for ongoing growth in negotiation skills, and key takeaways and actionable steps for strategic negotiations in dental practice leadership.

Course Reviews

⭐⭐⭐⭐⭐
This course was incredibly helpful in developing my negotiation skills for dental practice leadership. I especially appreciated the section on identifying different negotiation styles and how to adapt to them.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
The course provided valuable insights on negotiation ethics and pitfalls in dental practice leadership. I found the section on persuasive communication particularly helpful, as it gave me strategies to navigate difficult conversations with patients and team members.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I highly recommend this course to any dental professional looking to improve their negotiation skills and become a more effective leader in their practice. The section on nurturing negotiation skills in your dental team was especially insightful and provided actionable steps for implementing these skills in practice.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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