Transforming Patient Experience: A Reflective Course in Dental Communication Skills

About This Course

Learn how to integrate reflection into dental practice with our course: Introduction to Reflection in Dental Practice, covering topics like communication, emotional intelligence, and creating a CPD plan.

Why Take This Course?

The course covers various topics that address common challenges faced by dental professionals in the UK. One of the challenges is effective communication in dentistry, which can be complex due to the technical nature of dental procedures and the diverse backgrounds of patients. The course provides insights on communicative challenges and equips dental professionals with effective communication skills to enhance patient care. Additionally, the course covers emotional intelligence and empathy in dentistry, which are critical skills for building rapport with patients and delivering compassionate care. By integrating reflection into daily dental practice, dental professionals can continuously improve their skills and knowledge, leading to better patient outcomes. The course uses case studies, workshops, and role play to provide a practical approach to implementing reflection in a dental context.

This course on Reflection in Dental Practice covers various topics such as communication, emotional intelligence, empathy, and continuous professional development. It includes case studies, simulation exercises, workshops, and role play to apply the concepts in a dental context, making it highly beneficial for dental professionals looking to enhance their skills and improve patient care.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to identify the unique factors that contribute to stress within the dental profession.	#REF!
2: Upon completion, learners will have the capacity to understand the personal and professional impacts of unmanaged stress on dental professionals.
3: Participants will demonstrate their ability to recognize the symptoms and signs of stress in a dental practice setting.
4: By the final session, learners will have mastered strategies and techniques for managing stress effectively within the dental profession.
5: At the course’s conclusion, attendees will have developed the competency to apply stress management strategies to their practice, thereby improving both personal well-being and patient care.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers topics such as Introduction to Reflection in Dental Practice, Communication in Dental Practice, Emotional Intelligence and Empathy in Dentistry, Reflective Practice and Continuous Professional Development, and Implementing Reflection in Dental Practice. The course includes understanding of reflection in a dental context, the role and importance of reflection in dental practice, types of reflection, reflective models and their application, effective communication in dentistry, communicative challenges, EI and empathy in dentistry, creating a CPD plan, integrating reflection into daily dental practice, and future of reflection in dentistry. The course includes case studies, simulation exercises, workshops, and role play to apply the concepts in a dental context.

Course Outline

Section 1

The course covers the following topics: understanding reflection in a dental context, the importance of reflection in dental practice, types of reflection, reflective models and their application, effective communication in dentistry, communicative challenges and techniques for improving communication skills, emotional intelligence and empathy in dentistry, linking reflective practice to continuous professional development, steps to integrate reflection into daily dental practice, and the future of reflection in dentistry.

Section 2

This section covers the importance and different types of reflection in dental practice, effective communication and its challenges, emotional intelligence and empathy, linking reflective practice to continuous professional development, and steps to integrate reflection into daily dental practice.

Section 3

Section 3 of the course covers topics related to emotional intelligence, empathy, and their impact on dental practice. It includes understanding the role of emotional intelligence and empathy in dentistry, strategies to enhance them, and their application in patient interaction. Additionally, it explores the link between reflective practice and continuous professional development, creating a CPD plan, and integrating reflection into daily dental practice. The section also highlights the effect of reflective practice on patient experience, team improvement, and the future of reflection in dentistry.

Section 4

Section 4 of the course covers the topic of Reflective Practice and Continuous Professional Development. It explores the link between reflective practice and CPD, as well as how to critically reflect on one’s own skills and areas for development. The section also covers creating a CPD plan using reflective practice, approaches to monitor and review reflective CPD activities, and developing a Reflective CPD plan in a workshop setting. Finally, the section discusses the steps to integrate reflection into daily dental practice, the effect of reflective practice on patient experience, reflection as a tool for team improvement, and concludes with a summation of the key takeaways from the course and reflection on the learning journey.

Section 5

Section 5 of the course covers implementing reflection in dental practice, including steps to integrate reflection into daily practice, the effect of reflective practice on the patient experience, and the future of reflection in dentistry. It also covers how reflection can be used as a tool for team improvement and provides a summation of key takeaways from the course and reflection on the learning journey.

Course Reviews

⭐⭐⭐⭐⭐
This course was a game-changer for me as a dental professional. The section on emotional intelligence and empathy in dentistry opened my eyes to the importance of compassion in patient care.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the course to be very practical and applicable to my daily practice. The role play exercises were particularly helpful in honing my communication skills with patients.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
Implementing reflection into my CPD plan has been a game-changer since taking this course. The course’s focus on reflective models and their application in dentistry has helped me become a more thoughtful and effective practitioner.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

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What devices does the app work on?

The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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