Understanding Bias: Identifying and Overcoming Unconscious Bias in the Workplace

About This Course

This course examines unconscious bias in the dental profession, covering its definition, psychology, and impact. Participants learn to identify biases and implement anti-bias practices in the workplace.

Why Take This Course?

The course covers unconscious bias and how it affects decision-making in the dental profession, providing participants with strategies for overcoming biases and implementing anti-bias practices in the workplace.

The course on unconscious bias covers the definition, psychology, and impact of biases on the dental profession. It also teaches participants how to recognize and identify biases, and provides strategies for overcoming them through increasing awareness, empathy, and open-mindedness. Additionally, the course emphasizes the importance of embedding anti-bias practices in the workplace through implementing inclusive policies, involving leadership, and providing regular training and workshops.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, students will be able to define unconscious bias and identify its impact on workplace diversity.	1: Upon completion of the course, students are expected to identify instances of unconscious bias in the workplace and have the necessary tools to address them.
2: Upon completion, learners will have the capacity to recognize their own unconscious biases and develop strategies to overcome them.	2: As a result of this course, learners will likely contribute to creating a more inclusive and equitable workplace environment.
3: Students will demonstrate their ability to apply techniques for minimizing the impact of unconscious bias in hiring and promotion decisions.	3: The course should lead to an increased understanding of how unconscious biases can impact workplace dynamics and decision-making.
4: By the final session, participants will have mastered the ability to create an inclusive workplace culture that values diversity and mitigates unconscious bias.	4: In the wider context, the course aims to contribute to reducing discrimination and inequality in the workplace.
5: At the course’s conclusion, attendees will have developed the competency to conduct effective diversity and inclusion training in their own workplace.	5: Following the course, the expectation is that students will actively work to identify and address instances of unconscious bias in their own workplace.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 60 minutes of Enhanced Dental CPD

Course Description

The course covers the topic of unconscious bias, including its definition, psychology, common types, and impact on the dental profession. It also teaches participants how to recognize and identify biases through self-assessment, communication, implicit association tests, feedback, and exercises. Furthermore, it addresses how biases affect decision-making in areas such as hiring, patient treatment, performance appraisals, promotion, and development opportunities. The course concludes by providing strategies for overcoming bias through increasing awareness, empathy, open-mindedness, continuous learning, seeking diverse perspectives, and bias-busting workshops. Finally, it emphasizes the importance of embedding anti-bias practices in the workplace by implementing inclusive policies, involving leadership, providing regular training and workshops, and measuring and evaluating anti-bias efforts.

Course Outline

Section 1

Section 1 of the course covers an introduction to unconscious bias, including the origins and psychology behind bias, common types of biases, and the impact of bias in the dental profession. It also includes exercises and case studies to help recognize and identify biases, as well as strategies to overcome bias and embed anti-bias practices in the workplace.

Section 2

Section 2 of this course covers the recognition and identification of biases, including self-assessment and reflection, bias in communication, implicit association tests, and feedback from peers. It also explores the impact of bias in decision-making, including hiring and recruitment, patient treatment decisions, performance appraisals, and promotion and development opportunities. Strategies for overcoming bias are discussed, such as increasing awareness and self-reflection, developing empathy and open-mindedness, engaging in continuous learning, and seeking diverse perspectives. Finally, the section covers embedding anti-bias practices in the workplace, including implementing inclusive policies, the role of leadership in reducing bias, regular training and workshops, and measuring and evaluating anti-bias efforts.

Section 3

Section 3 of this course covers the impact of bias in decision making, including hiring and recruitment biases, patient treatment decisions, performance appraisals, and promotion and development opportunities. The section also includes a case study on biased performance reviews. Strategies to overcome bias are discussed, such as increasing awareness and self-reflection, developing empathy and open-mindedness, engaging in continuous learning, and seeking diverse perspectives. The section ends with a discussion on embedding anti-bias practices in the workplace, including implementing inclusive policies, the role of leadership in reducing bias, regular training and workshops, and measuring and evaluating anti-bias efforts.

Section 4

Section 4 of the course focuses on strategies to overcome bias, including increasing awareness and self-reflection, developing empathy and open-mindedness, engaging in continuous learning, seeking diverse perspectives, and participating in bias-busting workshops.

Section 5

Section 5 of the course content focuses on embedding anti-bias practices in the workplace. This involves implementing inclusive policies, the role of leadership in reducing bias, regular training and workshops, and measuring and evaluating anti-bias efforts. The overall goal is to create a workplace culture that values diversity and promotes fairness and equality.

Course Reviews

⭐⭐⭐⭐⭐
This course was a game-changer for me. The content on unconscious bias was eye-opening and it made me realize how much it affects not only my patient care but also my interactions with colleagues. The self-assessment and exercises were very helpful in identifying my own biases and learning how to overcome them.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the course to be very informative and practical. The strategies for overcoming bias were very actionable and I’ve already implemented some of them in my practice. The course also emphasized the importance of creating a culture of inclusivity in the workplace, which I fully support.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I highly recommend this course to anyone in the dental profession. The content on unconscious bias was very comprehensive and covered a wide range of topics. The course also provided many useful tools and resources for identifying and addressing bias in the workplace.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

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