Revitalizing Dental Education: Design Thinking Approach

About This Course

Learn how to apply design thinking in dentistry and enhance patient interaction through empathy tactics. This course covers problem-solving, ideation, prototyping, and innovative clinic design, with case studies and role-play scenarios.

Why Take This Course?

The course addresses a common challenge that UK dental professionals face, which is the need to provide patient-centric care while also managing the business aspects of their practice. Design thinking can help dental professionals to identify and solve problems in a patient-centered way, while also improving the efficiency and effectiveness of their practice. This approach emphasizes empathy, collaboration, and creativity, which are all important skills for dental professionals to have in order to provide high-quality care and build lasting relationships with their patients. By integrating design thinking into their practice, dental professionals can improve the patient experience, streamline processes, and ultimately grow their business.

This course on design thinking in dentistry can be beneficial as it covers a wide range of topics that can help enhance the overall patient experience and improve dental practice. By incorporating empathy and innovative design in dental services, practitioners can better understand and address patient needs, leading to better outcomes and increased patient satisfaction. The course also offers practical tools and strategies for problem-solving and implementing design thinking in various aspects of dental practice, including clinic design and therapy. Overall, this course can be a valuable resource for dental professionals looking to improve their practice and provide better care for their patients.

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How This Course Supports GDC Enhanced Dental CPD

“Dental professionals have a duty to keep their knowledge and skills up to date. A primary qualification is only the first step in their education and development which should last throughout their professional life” General Dental Council

Learning Objectives	Anticipated Outcomes
1: By the end of this course, learners will be able to integrate Design Thinking methodologies into their dental therapy practice, considering empathetic, innovative and personalized patient care.	1: Upon completion of the course, participants are expected to demonstrate an improved ability to employ critical thinking skills in complex situations, leading to more efficient and effective problem-solving.
2: Upon completion, learners will have the capacity to transform dental therapy concepts into practical procedures utilizing a Design Thinking approach.	2: As a result of this course, learners will likely contribute to a shift in culture within their workplaces or communities, fostering an environment that values critical thinking and open discussion.
3: Participants will demonstrate their ability to adopt creative problem-solving techniques for unique patient circumstances in the realm of oral care.	3: The course should lead to a significant enhancement in learners’ decision-making skills, enabling them to make well-analyzed and reasoned judgements.
4: By the final session, learners will have mastered a test-and-learn approach in their dental therapy practice, emphasizing continued professional growth and improvement.	4: In the wider context, the course aims to contribute to the cultivation of more thoughtful and informed citizens, capable of engaging in productive discourse and action in various societal contexts.
5: At the course’s conclusion, attendees will have developed the competency to use feedback as an integral tool for continuous improvement in their dental therapy practice.	5: Following the course, the expectation is that attendees will exhibit an increased inclination to question assumptions and challenge established norms, fostering a lifelong approach to learning and growth.

Regulatory Standards

GDC	CQC
✅ A – Effective Communication ✅ B – Effective Management ✅ C – Maintenance in Field of Practice ✅ D – Maintenance in Patient Confidence	✅ Caring ✅ Effective ✅ Leadership ✅ Responsive ✅ Safe

🕐 90 minutes of Enhanced Dental CPD

Course Description

The course covers the application of design thinking in dentistry, including understanding design thinking, incorporating empathy in dental services, defining and analyzing problems in dental practice, ideation and prototyping in dentistry, innovative dental clinic design, enhancing patient interaction through empathy tactics, implementing design thinking in dental labs, dealing with change through design thinking, and integrating design thinking in dental therapies. Case studies and role-play scenarios are also included.

Course Outline

Section 1

The course content of Section 1 focuses on applying design thinking principles in dentistry. It covers topics such as understanding design thinking, incorporating empathy in dental services, defining and analyzing problems in dental practice, ideation and prototyping in dentistry, and case studies on innovative dental clinic design.

Section 2

Section 2 of the course focuses on practicing empathy in dentistry and enhancing patient interaction through design thinking. It includes understanding the role of empathy in design thinking, empathy tactics, empathy mapping, and techniques for effective empathy demonstration. Additionally, it includes a role-play scenario for improving patient interaction through empathy.

Section 3

Section 3 of the course covers the implementation of design thinking principles in dental labs, including a step-by-step guide for dental technicians, overcoming challenges, creating efficient workflows, and case studies.

Section 4

Section 4 of this course covers the application of design thinking in the dental industry, specifically in dealing with change and innovation. It explores how design thinking can be a catalyst for change, how to stay adaptable and flexible, and how to improve team collaboration and innovation. Additionally, the section discusses the combination of digitization and design thinking, as well as interactive discussions on dealing with change through design thinking.

Section 5

Section 5 of this course covers the integration of design thinking in dental therapies. It discusses the role of design thinking in transforming dental therapies, and how to implement it from idea to execution. Constant iteration and feedback in design thinking is also emphasized in this section. Finally, it highlights the improvement of therapies as the next big leap in the dental industry and recaps the role of design thinking in the transformation of the dental field.

Course Reviews

⭐⭐⭐⭐⭐
This course really opened my eyes to the potential for design thinking in dentistry. The incorporation of empathy tactics in patient interactions was particularly impressive.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
I found the case studies and role-play scenarios to be incredibly useful in understanding how to apply design thinking in my own dental practice. The section on innovative dental clinic design provided some great inspiration.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

⭐⭐⭐⭐⭐
As someone who has worked in dental labs for years, I was pleasantly surprised by the valuable insights this course provided on how to implement design thinking in this setting. The section on dealing with change through design thinking was especially helpful.

✅ Met Course Objectives

✅ Met Course Outcomes

✅ Would Recommend

✅ Had Positive Impact

How do I access this course?

Just log in free to the Enhanced CPD Pro app and browse the catalogue.

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What devices does the app work on?

The Enhanced CPD Pro app can be used on any device with a browser. If you’re using a phone or tablet, you can add it to your homescreen for quick access.

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